The Fortune article quoted Ray Ozzie discussing Notes: "The intention," says Ray Ozzie, the program's inventor, is to enable "people in business to collaborate with one another and to share knowledge or expertise unbounded by factors such as distance or time zone differences
Products must deliver a seamless experience, one in which all the technology in your life ‘just works’ and can work together, on your behalf, under your control. – Ray Ozzie, The Internet Services Disruption Memo , October 28, 2005 Change happens when people want to change